Privacy Policy

1) Overview

This Privacy Policy explains how BNG Engineering LLC collects, uses, shares, and protects personal information when you visit our website or contact us for engineering and permitting services. Wix provides our website platform and may process information on our behalf.

2) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

• Name, email address, phone number

• Project location/address and project details you submit

• Photos, plans, documents, and other files you provide

• Any information you include in your message or request for services

B. Information collected automatically

• Device and browser information, IP address, approximate location, and usage data (pages viewed, time on site)

• Cookie and similar tracking data (see “Cookies & Tracking” below)

3) How We Use Information

We use personal information to:

• Respond to inquiries and communicate with you

• Prepare proposals, provide services, and manage client relationships

• Improve our website, services, and communications

• Maintain security, prevent fraud, and keep records related to our business

4) Cookies & Tracking

Our website may use cookies and similar technologies for security, site functionality, analytics, and (if enabled) marketing. Wix sites may include essential cookies, and additional cookies may be added by third-party tools or apps you enable (for example analytics or embedded maps).

Cookie choices / consent: If we use non-essential cookies (e.g., analytics/marketing), we may display a cookie consent banner. With a banner enabled, visitors can accept, reject, or customize cookie preferences, and Wix can log consent.

5) How We Share Information

We do not sell your personal information.

We may share information only as needed with:

• Service providers that help operate our website and communications (e.g., Wix hosting/forms, email services, analytics providers)

• Professional advisors (e.g., accountant, attorney, insurance) when necessary

• Legal/Compliance: if required by law, regulation, subpoena, or to protect rights/safety

6) Data Retention

We keep personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, and meet legal or regulatory obligations. We may retain project correspondence and records for professional documentation and compliance.

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Your Choices & Rights

You may contact us to:

• Request access to, correction of, or deletion of your personal information (subject to legal/recordkeeping requirements)

• Ask questions about how we use your information

• Withdraw cookie consent (where applicable) using the cookie banner/settings provided on the site

Texas privacy note: Texas law (TDPSA) describes privacy notice disclosures and consumer rights processes for covered businesses, and generally exempts small businesses (with limited exceptions). Regardless, we aim to provide clear choices and transparency.

9) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

10) Contact Us

If you have questions or requests regarding privacy, contact:

BNG Engineering LLC
Email:  info@bngengineering.com